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Management by Objectives – A Personal View

Introduction

In the vast realm of management strategies, few have stood the test of time as effectively as “Management by Objectives” (MBO). It’s one of those human things. We need to have an endpoint for almost everything we do. Think about going on holidays and the amount of planning that can go into that seems quite small activity. The end game (Objectives) is to have a great time for the least amount of money and at a time that suits your schedule, thus Management by Objectives. This review aims to shed light on the intricacies of MBO, its application, and its undeniable value in various sectors, especially for our mates down under in Australia.

Management by Objectives, at its core, is a systematic and organised approach that allows management to focus on achievable goals and to attain the best possible results from available resources. It aims to increase organisational performance by aligning goals and subordinate objectives throughout the organisation.

MBO’s roots trace back to earlier management theories, but it was popularised in the 1950s by Peter Drucker. Since then, it has been adopted and adapted by countless organisations, proving its versatility and effectiveness.

The MBO process starts with the definition of organisational goals. These goals then trickle down from the top, with each subordinate setting their own goals, which align with the higher-level objectives. This ensures a cohesive and unified approach to goal attainment.

(**) Every time a firefighter responds to an incident the first thing they do is set an endpoint “Management by Objectives“. What this does is helps the leader to focus on what needs to be done to achieve the objective. When training firefighters for promotion or similar, I have indicated to them that they should use the same processes. Therefore procedures for small emergencies as they would with something much larger. This activity allows them to embed the processes in memory before having to move on to the big stuff.

But it’s not just in emergency response scenarios. From corporate boardrooms to small businesses in Australia, the principles of MBO have found their place, guiding leaders and teams towards their objectives.

  • Clearer Communication: With everyone aware of the objectives, there’s less room for ambiguity.
  • Increased Motivation: When employees have a clear goal, they’re more motivated to achieve it.
  • Alignment of Goals: Ensures that every level of the organisation is working towards the same endpoint.
  • Enhanced Performance: With clear objectives and regular reviews, performance naturally improves.

While MBO is a powerful tool, it’s essential to understand its limitations and challenges. For instance, it requires a significant amount of time and effort to set up and maintain. Moreover, if not implemented correctly, it can lead to unrealistic expectations and goals.

Management by Objectives isn’t just a management fad; it’s a tried and tested strategy that has proven its worth across various sectors and regions, including Australia. Its emphasis on clear objectives, alignment, and regular reviews makes it an invaluable tool for any organisation looking to optimise its performance.

  • Enhances clarity and focus within the organisation.
  • Boosts employee motivation and commitment.
  • Facilitates better communication and feedback.
  • Allows for flexibility and adaptability in goal setting.
  • Can be time-consuming to implement and maintain.
  • Potential for unrealistic goal setting if not monitored.
  • Requires consistent commitment from all levels of management.

Quick Summary

Management by Objectives, a strategy rooted in clear goal-setting and alignment, has proven its worth time and again. From its historical context to its modern-day applications, especially in Australia, MBO stands out as a beacon of effective management. While it comes with its set of challenges, the benefits far outweigh the cons, making it a must-consider strategy for organisations aiming for success.

In business, it’s exactly the same. Simple activities like getting a parcel from one point to another may to many seem easy and unlikely to need any planning. Let consider – the driver or manager sets the route using the most efficient roads, there is likely to be a small saving in fuel and time. Thus if a given business was to plan for every trip and there were thousands of trips then the savings over time would be substantial.

Each plan starts with the objective, even so, such goals may need to be fluid enough to evolve effectively Management by Objectives in ever-changing business environments.

In the vast realm of strategic planning and goal setting, the concept of objectives stands tall as a beacon guiding actions and decisions. While many might argue that simplicity is the key, there’s a fine line between simplicity and effectiveness. Drawing from the fire services and the broader business landscape, the acronym ‘SMART’ has emerged as a gold standard in crafting objectives. This review delves deep into the essence of SMART objectives, highlighting their significance in the “management by objectives” approach.

Initially, one might be tempted to think that the simpler an objective, the better. Indeed, there’s beauty in simplicity, but effectiveness demands a bit more. Overcomplicating plans can be counterproductive, but the SMART framework strikes a balance, ensuring objectives are both simple and effective.

The ‘S’ in SMART stands for specific. An objective should be laser-focused, directly aligning with the end goal. For instance, in the context of fire services, an objective should be tailored to the specific situation at hand, ensuring it’s 100% relevant to the desired outcome.

‘M’ represents measurable. It’s not enough to have a goal; one must have a means to track progress. By setting milestones and employing management by objectives, one can gauge if they’re on the right track. This approach not only ensures alignment with the end goal but also provides opportunities for course correction.

The ‘A’ stands for achievable. It’s essential to ensure that the resources, both human and physical, align with the objective. Setting lofty goals without the means to achieve them can lead to disappointment and wasted resources.

‘R’ signifies relevance. This ties back to the concept of specificity but goes a step further. It’s about ensuring that the objective fits within the broader context, harmonising with the overarching strategy and the current situation.

Lastly, ‘T’ stands for time-framed or timely. Setting a clear timeline not only provides direction but also fosters motivation, ensuring resources are utilised optimally.

To truly grasp the power of the SMART framework, consider the following examples of management by objectives:

  • Stop the bushfire at Moore’s Road by 17:30 hours.
  • Provide 200 patrons with meals in the dining room by closing time tonight.
  • Open and start operating the Milk Bar by 25 November 2019.
  • Transport 200 passengers to Sydney airport at 20:45 tomorrow.
  • By valuing customers and empowering staff, aim to sell $46,000,000 worth of category three products over three years.

In conclusion, the SMART framework, deeply rooted in the management by objectives approach, offers a structured and effective method for setting and achieving goals. Whether in the fire services or the broader business world, SMART objectives ensure clarity, direction, and success.

  • SMART objectives ensure clarity and direction.
  • Management by objectives is a proven approach to achieving success.
  • Each element of the SMART framework plays a crucial role in crafting effective objectives.

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